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An iPhone dropped in a pool, and the battle for warranty coverage

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The linked Reddit post was called, provocatively, “I fought Apple and won!”

From the post:

I purchased an iPhone XS in September of last year. The first week of December I accidentally dropped it in my sisters swimming pool at the shallow end – a depth of approximately 1.10m. Immediately, I jumped in an pulled the phone out, switched it off and let it dry for a few hours (as indicated in the steps of what to do when your phone gets wet on the Apple website). A few hours later I turned the phone back on and all was good. Fantastic!

As you might guess, all was not good. Over time, the poster’s phone died a slow death, and they eventually took it into the Apple Store for a look see.

As you also might guess, the Apple Store opened up the phone, and:

Two hours later I come back and they say the Liquid Contact Indicators have been activated, which means there is internal liquid damage and they won’t cover liquid damage under warranty.

And this is where the story gets really interesting. The poster pointed Apple to the original rollout video for the iPhone XS, where Phil Schiller, talking about water protection, says these words:

So if you happen to be hanging by the pool, drop your phone in the water, don’t worry. Let it dry, you’ll be fine.

To see this for yourself, follow this link and jump to about 40:40.

Follow the headline link for all the legal details but, bottom line, the poster did eventually get their phone replaced.

Should the words in a marketing pitch establish repair policy? Interesting.

∞ Read this on The Loop

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MotherHydra
4 hours ago
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Apple being dodgy with warranties has been a thing since before the original iPhone was released. It was policy for retail staff to look for ways to DQ a swap-out.
Space City, USA
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7-Eleven, Other Stores To Stop Selling Hentai In Japan By August, 2019 Due To Foreigners, Olympics

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By the end of August, 2019, 15,000 out of 20,000 7-Eleven shops in Japan will stop selling hentai magazines and...

The post 7-Eleven, Other Stores To Stop Selling Hentai In Japan By August, 2019 Due To Foreigners, Olympics appeared first on One Angry Gamer.

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MotherHydra
11 hours ago
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#SHIBUYAMELTDOWN pic.twitter.com/EM1jqwXs4h

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Posted by SHIBUYAMELTD0WN on Friday, January 18th, 2019 12:50am


453 likes, 135 retweets
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MotherHydra
1 day ago
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ESA Met the World Health Organization Over “Gaming Disorder” Classification

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This is Niche Culture. In this column, we regularly cover anime, geek culture, and things related to video games. Please leave feedback and let us know if there’s something you want us to cover! The Entertainment Software Association (ESA) met with the World Health Organization (WHO) in December 2018, to discuss the WHO’s decision to […]

The post ESA Met the World Health Organization Over “Gaming Disorder” Classification appeared first on Niche Gamer.

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MotherHydra
1 day ago
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Despite mountains of evidence to the contrary, the WHO wants to continue with this nonsense. Insurance companies stand to benefit...
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Qualcomm’s Dirty PR Tactics Against Apple

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Jack Nicas, reporting for The New York Times back in November:

When Tim Miller, a longtime Republican political operative, moved to the Bay Area last year to set up a public relations shop, he brought with him tradecraft more typical of Washington than Silicon Valley. […]

Definers quickly found plenty of business, from start-ups like Lyft, Lime and Juul to giants like Facebook and Qualcomm, the influential chip company that was in a nasty legal fight with Apple over royalties, according to five people with direct knowledge of Mr. Miller’s work who declined to be named because of confidentiality agreements.

While working for Qualcomm, Definers pushed the idea that Apple’s chief executive, Timothy D. Cook, was a viable presidential candidate in 2020, according to a former Definers employee and digital records. Presumably, it was an attempt to chill the cordial relations that Mr. Cook had cultivated with the Trump administration.

I understand that Qualcomm’s underhanded PR tactics came up at the all-hands meeting this month, and that Tim Cook did not mince words regarding Qualcomm’s ethics.

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MotherHydra
1 day ago
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I'd give anything to hear the recording of that!
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Would you like a holographic display and HoloDash OS with your Apple Car?

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As I’ve said numerous times, I don’t think Apple will ever release an Apple-branded automotive. However, if I’m wrong, such a vehicle could sport a holographic display.

Apple has filed for a patent (number 20190018364) for a “vehicle onboard holographic communication system.” In the filing, the tech giant says that electronic devices are increasingly incorporating intelligent computerized assistants in smart device applications as part of man-machine command and communication interfaces. For example, new automotive vehicle designs often incorporate voice commands and high-definition 2D graphics for various automotive infotainment, navigation, and vehicle control applications for driver and passenger entertainment and convenience.

Holograph OS one.jpg

 Some automotive man-machine interfaces are also configured to capture and process naturalized human language as voice commands and accommodate in-dash Internet web browsing, videoconferencing, or other real-time multimedia communications from an interior of a vehicle. Apple says that, although such conventional implementations of various digitized visual and voice assistance in automotive user interfaces have enhanced driver and passenger experience and convenience, today's automotive infotainment, navigation, and control system interfaces are unable to provide visually-humanized and lifelike digital assistants or three-dimensional holographic objects for driver and/or passenger infotainment and communication needs. 

What’s more, conventional automotive infotainment systems don’t incorporate three-dimensional display or holographic display capabilities that may enhance driver and/or passenger communication, command, and entertainment experiences inside a vehicle. Apple’s idea is to provide a “novel electronic system that can provide various three-dimensional holographic objects, holographic digital assistance, and dynamically-updatable holographic contents in an automotive infotainment, vehicle control, and occupant communication environments.”

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The company says it may also be beneficial to provide a specialized in-dash holographic pod or another in-vehicle holographic presentation platform that can display lifelike high-resolution holographic objects for driver and passenger infotainment, controls, and communication needs. In addition, Apple is eyeing a user gesture-sensing holographic man-machine interface for enabling various gesture commands to holographic objects displayed inside a vehicle. 

Here’s Apple’s summary of the invention: “A novel vehicle onboard holographic communication system is configured to generate, manage, and display various three-dimensional holographic objects, holographic digital assistance, and dynamically-updatable holographic contents in automotive infotainment, vehicle control, and occupant communication environments. 

Holograph OS two.jpg

“Preferably, the vehicle onboard holographic communication system includes a vehicle infotainment hardware module, a vehicle infotainment operating system (e.g. Apple CarPlay, Android Auto, etc.) and a vehicle onboard holographic communication operating system (e.g. ‘HoloDash OS’) executed in a CPU and a memory unit of the vehicle infotainment hardware module, and a holographic display pod integrated into a vehicle dashboard or another part of the vehicle interior. 

“The in-vehicle holographic display pod provides lifelike high-resolution 3D holographic objects for vehicle occupant infotainment, vehicle control, and communication applications. Furthermore, the vehicle onboard holographic communication system allows in-vehicle holograms to receive and interpret driver or passenger gesture commands with embedded sensors, which enable bilaterally-interactive experiences with the in-vehicle holograms.”

Of course, Apple files for — and is granted — lots of patents by the U.S. Patent & Trademark Office. Many are for inventions that never see the light of day. However, you never can tell which ones will materialize in a real product.






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MotherHydra
5 days ago
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